Our packaging has been chosen to ensure that your order arrives in perfect condition. We pack all of our packages ourselves at BV Ranch in Wimberly Texas.
Delivery & Insurance
Will ship all packages with either USPS or UPS service. We may switch services at no additional cost to you if for whatever reason, it is more advantageous for us to ship with another carrier. We will endeavour to ensure that your order is packaged and shipped as quickly as possible but please allow 5 working days from the date of order for processing.
Should your order not be shipped after 5 days please email us. We will keep you informed as to the course of action we are taking to rectify any non-delivery or complaints. We do not accept liability for goods lost or stolen, but the carrier will have a course of action in most circumstances we will claim for the compensation and redeliver the goods immediately.